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October 26-27, 2006
Hard-Wiring Inclusion
Conference
Online workshops Fall 2005.
   

Retail and Public Services


Many electronic devices today can give people with disabilities greater independence in their homes. For example, with the appropriate adaptations, personal computers can provide people with disabilities with improved access to communications, information, and entertainment.

Away from home, however, people with disabilities encounter greater obstacles, particularly when technology is involved. There has been some progress in removing barriers (e.g., elevators with Braille buttons and audio signals, audio crosswalk signals, etc.) but many of the technologies used to provide retail and public services such as shopping and electronic banking include significant barriers for people with disabilities.

Dis-IT has researched ways of making banking machines, retail point-of-sale terminals, information kiosks, and other public information and communications technologies (PICTs) more accessible to people with disabilities. We developed a tool for evaluating the accessibility of PICTS, evaluated a variety of devices, and tested the use of cell phones and wireless portable computing devices as universal remote controls to interact with banking machines, point-of-sale terminals, and other PICTs.

We envision a time in the near future when a variety of accessible, wireless portable devices customized to individual abilities and preferences could provide a universal solution for people with disabilities, as well as increased convenience for non-disabled people.

The links on the left side navigation bar provide more information about Dis-IT Retail and Public Services projects, research team, products, and resources.

  Page modified: November 26 2007 16:54:52